Support

YAPPP

Write to chiranjeev@yappp.in. One person reads that address and replies, usually within a day or two.

Things worth saying in the email

If something went wrong, the two details that save a round trip are which phone you are on and roughly when it happened — the server keeps logs and a time is enough to find yours.

Reporting someone

Use the app, not email, if you can Every profile, activity and message has a report option behind it. That route attaches what you are reporting to the report, which email cannot, and it reaches the same person either way.

Reports are read within 24 hours. If you believe someone is in immediate danger, contact your local emergency services first — we are a small team and we cannot be an emergency service.

Deleting your account

In the app: You → Delete account. It happens immediately. If you no longer have the app installed, see delete your account.

Notifications

YAPPP sends four kinds, and all four are things somebody is waiting on — a request to join, a decision on one, a cancellation. Conversations inside an activity deliberately do not push. You can turn any of them off from your phone's notification settings for YAPPP.

Common things

The map looks empty. YAPPP only shows what is happening near you soon. Early on in a new area that is genuinely not much. Try the TONIGHT and THIS WEEK tabs before concluding it is broken.
A number looks out of date. The app does not refresh on its own yet. Pan the map, or reopen the app, and it will catch up.
You cannot ask to join again. After a host declines you twice for the same activity, that door stays closed. This is deliberate.